Licensed Insurance Representative - Onsite
Company: Teleperformance USA
Location: Fort Pierce
Posted on: September 24, 2024
Job Description:
Category : Customer Service/Support
-This position will be based on-site at our Port Saint Lucie,
Florida location. -About TP -Teleperformance is a global, digital
business services company. We deliver -the most advanced, digitally
powered -business services to help the world's -best brands
streamline their business in -meaningful and sustainable ways.With
more than 500,000 inspired and passionate people speaking more than
300 languages, our global scale and local presence allow us to be a
force of good in supporting our communities, our clients, and the
environment. - -Benefits of working with TP include:
Paid TrainingCompetitive WagesFull
Benefits (Medical, Dental, Vision, 401k and more)Paid Time
OffEmployee wellness and engagement programs -Teleperformance and
You -Our Licensed Insurance Representatives are a very important
part of our family. You will be the eyes and ears for our team,
fielding customer inquiries and finding innovative ways to respond.
Working in a collaborative and engaging environment, you will have
the chance to interact with people from all walks of life and no
two days will be the same. As you continue to grow and challenge
yourself, you will discover your potential can take you anywhere
you want to go. -Your ResponsibilitiesAs a Licensed Insurance
Representatives, your main responsibility is to find innovative
ways to respond to varying questions, issues, and concerns
- Handle and carefully respond to all inbound and outbound
customer inquiries
- Provide excellent customer service through active
listening
- Work with confidential customer information and treat it
sensitively
- Aim to resolve issues on the first call by being proactive,
patient, empathetic, and understanding
- Appropriately communicate with customers, exercising retention
efforts if needed
- Identify customers who are comparison-shopping and inquiring
about contract terms, assisting the customer with the correct price
plan
- Compassionately handle sensitive situations surrounding
healthcare needs, education, and prevention planningWe're looking
for fearless people - people who are inspired to deliver only the
best in all that we do.
- Ability to work remotely in a virtual team environment
- 6 months Customer service experience preferred
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer system
- Proven oral & written communication skills
- Logical problem-solving skills
- Ability to navigate Windows operating systems
- Organization and work prioritizing -skills
- Possess an active home state Property & Casualty -License -Be
Part of Our TP FamilyIt is our mission to always provide an
environment where our employees feel valued, inspired, and
supported, so that they can bring their best selves to work every
day. -We believe that when employees are happy and healthy, they
are more productive, creative, and engaged. We are committed to
providing a workplace that is conducive to happiness and a healthy
work-life balance. -We also believe that to be our best selves, we
need to be surrounded by people who are positive, supportive, and
challenging. -We are committed to creating a culture of inclusion
and diversity, where everyone feels welcome and valued. -
-Teleperformance is an Equal Opportunity Employer
Keywords: Teleperformance USA, Fort Pierce , Licensed Insurance Representative - Onsite, Other , Fort Pierce, Florida
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