Healthcare Seasonal Sales-Onsite-(Must have active Healthcare License)
Company: Teleperformance USA
Location: Fort Pierce
Posted on: September 23, 2024
Job Description:
Category : Customer Service/Support
About TP -Teleperformance is a global, digital business services
company. We deliver -the most advanced, digitally powered -business
services to help the world's -best brands streamline their business
in -meaningful and sustainable ways.With more than 500,000 inspired
and -passionate people speaking more than -300 languages, our
global scale and local -presence allow us to be a force of good -in
supporting our communities, our -clients, and the environment. -
-Benefits of working with TP include:
Paid TrainingCompetitive WagesFull
Benefits (Medical, Dental, Vision, 401k and more)Paid Time
OffEmployee wellness and engagement programs - -Teleperformance and
YouThrough a balanced -high-tech and -high-touch -approach -blended
with -deep -industry and geographic expertise, we -make people's
lives -simpler, faster, and safer. We help companies adapt quickly
to changing needs, and are inspired to deliver only the -best in
all that we do. You will become a key contributor in making that
happen. - -As the eyes and ears for our team fielding customer
inquiries and finding innovative ways to respond, you will work in
a collaborative and engaging environment. You will have the chance
to interact with people from all walks of life, and no two days
will be the same. As you continue to grow and challenge yourself,
you will discover your potential can take you anywhere you want to
go. -Did you know that our Chief Client Officer started her career
at Teleperformance as an agent and advanced to the pinnacle of the
company? At Teleperformance, the sky is the limit! -This position
will be based on-site at our Port Saint Lucie, Florida
location.Your ResponsibilitiesAs a Licensed Insurance
Representative, your main responsibility is to find innovative ways
to respond to varying questions, issues, and concerns. -
- Handle and carefully respond to all inbound and outbound
customer inquiries
- Provide excellent customer service through active
listening
- Work with confidential customer information and treat it
sensitively
- Aim to resolve issues on the first call by being proactive,
patient, empathetic, and understanding
- Appropriately communicate with customers, exercising retention
efforts if needed
- Identify customers who are comparison-shopping and inquiring
about contract terms, assisting the customer with the correct price
plan
- Compassionately handle sensitive situations surrounding
healthcare needs, education, and prevention planningWe're looking
for fearless people - people who are inspired to deliver only the
best in all that we do.
- 6 months Customer service experience preferred
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer system
- Proven oral & written communication skills
- Possess home state Life & Health Insurance License
- Logical problem-solving skills
- Ability to navigate Windows operating systems
- Organization and work prioritization skillsBe Part of Our TP
FamilyIt is our mission to always provide an environment where our
employees feel valued, inspired, and supported, so that they can
bring their best selves to work every day. -We believe that when
employees are happy and healthy, they are more productive,
creative, and engaged. We are committed to providing a workplace
that is conducive to happiness and a healthy work-life balance. -We
also believe that to be our best selves, we need to be surrounded
by people who are positive, supportive, and challenging. -We are
committed to creating a culture of inclusion and diversity, where
everyone feels welcome and valued. - -Teleperformance is an Equal
Opportunity Employer
Keywords: Teleperformance USA, Fort Pierce , Healthcare Seasonal Sales-Onsite-(Must have active Healthcare License), Other , Fort Pierce, Florida
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