CSR - Customer Service Representative
Company: Sunrise Ford of Fort Pierce
Location: Fort Pierce
Posted on: November 26, 2022
We are looking for an enthusiastic, highly-driven BDC
representative to join our growing dealership's team. You will be
responsible for coordinating incoming requests made via telephone
or online, booking appointments for Sales & Service and acting as a
first point of contact for customers.
Top candidates will be professional and personable individuals,
with a passion for great customer service.
*BDC Representative Responsibilities: *
* Respond to inbound phone calls and Internet inquiries.
* Logging customer details and comments in our system.
* Scheduling appointments and following up with any "no show"
* Maintaining thorough, up-to-date knowledge of our products &
* Treating all clientele with courtesy and respect.
* Adhering to all company policies, procedures & Customer Service
* Contact new & existing Customers to discuss current Service
* Maintaining contact with customers to ensure they are happy with
our Service experience.
* Assisting with various other tasks at the dealership.
*BDC Representative Requirements: *
* Call Center experience a plus.
* Excellent written and verbal communication skills.
* Highly organized, with an ability to learn quickly.
* Proficient with Microsoft Office software and the internet.
* Professional and personable demeanor.
* Flexible schedule & availability
* Multi-lingual a plus
* Competitive Pay
* 401k plans available
* Medical, dental and vision insurance plans
* Life Insurance, Ancillary Insurance Policies offered, Short-Term
and Long-Term disability plans available.
* Employee discounts on service, body shop services and vehicle
* Monday to Friday
*Work Location: *
* One location
Job Type: Full-time
Pay: From $14.00 per hour
* Dental insurance
* Disability insurance
* Flexible schedule
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
* Monday to Friday
* Weekend availability
Ability to commute/relocate:
* Fort Pierce, FL 34982: Reliably commute or planning to relocate
before starting work (Required)
Work Location: One location%58047475%
Keywords: Sunrise Ford of Fort Pierce, Fort Pierce , CSR - Customer Service Representative, Other , Fort Pierce, Florida
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