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CSR - Customer Service Representative

Company: Sunrise Ford of Fort Pierce
Location: Fort Pierce
Posted on: November 26, 2022

Job Description:

We are looking for an enthusiastic, highly-driven BDC representative to join our growing dealership's team. You will be responsible for coordinating incoming requests made via telephone or online, booking appointments for Sales & Service and acting as a first point of contact for customers.

Top candidates will be professional and personable individuals, with a passion for great customer service.

*BDC Representative Responsibilities: *

* Respond to inbound phone calls and Internet inquiries.
* Logging customer details and comments in our system.
* Scheduling appointments and following up with any "no show" customers.
* Maintaining thorough, up-to-date knowledge of our products & services.
* Treating all clientele with courtesy and respect.
* Adhering to all company policies, procedures & Customer Service standards.
* Contact new & existing Customers to discuss current Service promotions.
* Maintaining contact with customers to ensure they are happy with our Service experience.
* Assisting with various other tasks at the dealership.

*BDC Representative Requirements: *

* Call Center experience a plus.
* Excellent written and verbal communication skills.
* Highly organized, with an ability to learn quickly.
* Proficient with Microsoft Office software and the internet.
* Professional and personable demeanor.
* Flexible schedule & availability
* Multi-lingual a plus

*Benefits*

* Competitive Pay
* 401k plans available
* Medical, dental and vision insurance plans
* Life Insurance, Ancillary Insurance Policies offered, Short-Term and Long-Term disability plans available.
* Employee discounts on service, body shop services and vehicle purchased.

*Schedule: *

* Monday to Friday
* Weekends

*Work Location: *

* One location

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:
* 401(k)
* Dental insurance
* Disability insurance
* Flexible schedule
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* Monday to Friday
* Weekend availability

Ability to commute/relocate:
* Fort Pierce, FL 34982: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location%58047475%

Keywords: Sunrise Ford of Fort Pierce, Fort Pierce , CSR - Customer Service Representative, Other , Fort Pierce, Florida

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