Licensed Insurance Professional- Within 100 miles of Port St. Lucie

Company: Teleperformance
Location: Fort Pierce
Posted on: May 12, 2022

Job Description:

Overview:

Why You'll Choose Us

Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.

Benefits of working with TP include:

• Paid Training
• Competitive Wages
• Full Benefits (Medical, Dental, Vision, 401k and more)
• Paid Time Off
• Employee wellness and engagement programs Responsibilities:Your Responsibilities
  
  Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
  
  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and/or possible processing payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issuesQualifications:What We're Looking for
    
    • High School Diploma or equivalent
    • Active Personal Lines License
    • 18 years of age or older
    • Be proficient in PC operation and navigation
    • Able to work independently
    • Have excellent communications skills, both oral and written
    • Ability to work in a constantly changing and fast paced environment
    • Ability to stay composed and objective
    • Strong listening skills
      Being One of Our People
      
      It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
      
      Teleperformance is an Equal Opportunity Employer

Keywords: Teleperformance, Fort Pierce , Licensed Insurance Professional- Within 100 miles of Port St. Lucie, Other , Fort Pierce, Florida