Requisition No: 387721
Agency: Department of Revenue
Working Title: CHILD SUPPORT CASE PROCESSING ANALYST -
Position Number: 73006201
Salary: $2,211.71 - $2,762.89 / month
Posting Closing Date: 06/03/2021
This is an Internal Program Opportunity only.
JOB SUMMARY: This is a Revenue Specialist II - Child Support
Case Processing Analyst position in the Department of Revenue's
Child Support Program Judicial Process in the Fort Pierce Service
Site. Job duties revolve around providing quality customer service,
safeguarding confidential information and using the Child Support
system to work assigned tasks related to Child Support Program
services. This includes: initiating and responding to requests,
coordinating with internal and external partners, researching and
resolving case issues and gathering information, analyzing case
data and taking the next appropriate actions. In addition, this
position will interview customers face to face and/or over the
telephone. Interact with legal services providers, other states,
employers and other business partners as well as make decisions
based on case information and the documentation provided.
MINIMUM JOB REQUIREMENTS:
EDUCATION AND EXPERIENCE:
- Currently employed with the Florida Department of Revenue in
the Child Support Program as a Revenue Specialist II.
- Did not accept a lateral transfer within the last 12 months
(excluding hardship lateral transfers).
SCREENING DISCLAIMER: Responses to qualifying questions must be
verifiable by skills and/or experiences stated on the candidate
profile and/or resume.
NOTES: Standard workday of Monday-Friday, 8:00 a.m. - 5:00
CANDIDATE POOL: Future vacancies may be filled from this
advertisement for a period of up to six months.
WHERE TO APPLY: All candidates must apply online at: https://jobs.MyFlorida.com. If you
experience problems applying online, please call the People First
Service Center at 1-877-562-7287 for assistance.
CONTACT INFORMATION: Nancy Wendt, 321-757-5922,
The Department of Revenue is a Family and Medical Leave Act
(FMLA) covered employer. For more information review the Employee
Rights Under the Family and Medical Leave Act here.
The State of Florida is an Equal Opportunity
Employer/Affirmative Action Employer, and does not tolerate
discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by
the Americans with Disabilities Act, must notify the agency hiring
authority and/or People First Service Center (1-866-663-4735).
Notification to the hiring authority must be made in advance to
allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All
employees are subject to reasonable suspicion drug testing in
accordance with Section 112.0455, F.S., Drug-Free Workplace
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes,
candidates eligible for Veterans' Preference will receive
preference in employment for Career Service vacancies and are
encouraged to apply. Candidates claiming Veterans' Preference must
attach supporting documentation with each submission that includes
character of service (for example, DD Form 214 Member Copy #4)
along with any other documentation as required by Rule 55A-7,
Florida Administrative Code. Veterans' Preference documentation
requirements are available by clicking here. All documentation is
due by the close of the vacancy announcement.
Nearest Major Market: Port Saint Lucie