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CEC Team Lead Patient Care Liaison Medical Cannabis - Ft. Pierce

Company: Aphria
Location: Fort Pierce
Posted on: December 5, 2019

Job Description:

The Team Lead Patient Care Liaison is an entry level management position. You will be working under the store manager and assistant manager and be responsible for being the face of our Cannabis Education Centers (CEC). Additionally, the PCC will consult with patients and recommend medications as supervised by the CEC Manager. Prior to beginning employment every employee is legally required to submit to a background check conducted by the bureau of criminal identification and investigation (BCI & I) and federal bureau of investigation (FBI) for a criminal records check of the applicant. Job Duties: - Greet and check in patients upon arrival - Ability to navigate between patient databases - Answer phones, questions that patients have and redirect to team where needed - Make appointments and confirm patient in state registry - Ability to problem solve both individually and with team - Know, understand and act in compliance with state regulation - Respond to patient call questions and concerns in a patient focused manner - Assist in the preparation and dispensing of medications and supplies as assigned - Entering information into product inventory database - Produce and label product orders - Process new and refill product orders in the database quickly and accurately - Handle cash/debit payment transactions in a timely manner - Respond to patient call questions and concerns in a patient focused manner - Assist in inventory control functions - Complete necessary reports - Ability to follow SOP's (Standard Operating Procedures) - Ability to communicate effectively and work well with others - Work towards meeting department goals around efficiencies, yields, and cost Requirements Required Qualifications: - 2+ years' experience in healthcare - Excellent communication skills - Exemplary telephone and computer skills - Professional with attention to detail - Minimum one year experience of customer or patient service - Willing and able to work some Saturdays - Must be 21 years old or older. Benefits Vision, Medical, and Dental available. Liberty Health Sciences, LLC, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or veteran status. In addition to federal law requirements, Liberty Health Sciences, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Liberty health Sciences, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liberty Health Sciences, LLC's employees to perform their job duties may result in discipline up to and including discharge.

Keywords: Aphria, Fort Pierce , CEC Team Lead Patient Care Liaison Medical Cannabis - Ft. Pierce, Hospitality & Tourism , Fort Pierce, Florida

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