Part-Time Patient Advocate- Medical Cannabis
Company: Liberty Health Sciences
Location: Fort Pierce
Posted on: June 21, 2022
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Job Description:
Company Description Parker Solutions of Florida, LLC, d/b/a
Liberty Health Sciences Florida, Ltd. is a Medical Marijuana
Treatment Center that has been granted a license by the Florida
Department of Health to cultivate, process, transport, and dispense
low-THC cannabis, medical cannabis, and cannabis delivery devices
pursuant to Florida Statutes. Job Summary The focus of this role is
to provide support to all managers and staff while ensuring that
all retail operations are performing to company standards Duties
and responsibilities or (Essential Functions) Ensure that all
communication with potential customers and current patients are
meeting company standards. Serve as a patient advocate, educator,
and customer service representative, and ensure patients are
serviced promptly and efficiently. Ensure that each patient has a
high-quality, valuable, and industry-leading experience when
interacting with the company, ensuring that Liberty Health Sciences
Florida is positioned as the medical cannabis provider of choice in
Florida. Fulfill orders properly, including the correct label,
patient label and proper packaging procedures are being followed.
Consult patients and/or dispense the companys regulated medical
cannabis products to qualified patients in accordance with company
policy and in accordance with Florida medical cannabis regulations.
Maintain a professional interaction with both staff members and
patients while also participating in team building exercises.
Assist management staff in ensuring all procedures are being
followed to reflect regulatory and compliance standards. Ensure
effective communication and teamwork across functional areas and
team members to achieve company goals Perform weekly inventory
counts and report findings to Management Report any high-risk
complaints to the Head of Retail and the Compliance team Thoroughly
document all customer complaints and returns Ensure 100%
traceability of products are maintained from reception to final
sale Qualifications Excellent Oral and written communication skills
Proficient in Excel, Microsoft Office, and Power point Clinical or
Research experience preferred 5 years or more of Retail/Customer
Service experience required 5 years or more of Management
experienced required Bachelors Degree preferred Must be 21 Years of
Age Must be able to pass a Level 2 Background Check (FBI) Pay Rate:
$14.00 hourly Benefits Great employee discounts Working conditions
Able to accommodate scheduling that may include varied shifts,
weekends, and some holidays Able to escort and assist patients with
disabilities in navigating the dispensary, consultation couches,
registers, entrances and exits Physical requirements The person in
this position frequently communicates with patients and/or
caregivers regarding medical conditions and symptoms. Must be able
to exchange accurate information about product offerings Frequently
operates computer/POS system and other standard office equipment
such as printers, phones, and photocopy machine The person in this
position must be able to remain in a stationary position when
checking in patients or when operating the register The person in
this position must be able to observe and assess patient entry via
cameras and inspect patient IDs upon entry Frequently communicates
with other staff via Walkie Talkie or Headset Constantly positions
self throughout sales transaction by maintaining the computer/POS,
collecting product and retail bags Constantly moves and transports
dispensary products/totes up to 30 lbs. throughout the dispensary
Direct reports N/A Parker Solutions of Florida, LLC, d/b/a Liberty
Health Sciences Florida, Ltd. , provides equal employment
opportunities (EEO) to all employees and applicants for employment
without regard to race, color, religion, sex, national origin, age,
disability, genetics or veteran status. In addition to federal law
requirements, Parker Solutions of Florida, LLC, d/b/a Liberty
Health Sciences Florida, Ltd. complies with applicable state and
local laws governing non-discrimination in employment in every
location in which the company has facilities. This policy applies
to all terms and conditions of employment, including recruiting,
hiring, placement, promotion, termination, layoff, recall,
transfer, leaves of absence, compensation and training. Parker
Solutions of Florida, LLC, d/b/a Liberty Health Sciences Florida,
Ltd. expressly prohibits any form of workplace harassment based on
race, color, religion, gender, sexual orientation, gender identity
or expression, national origin, age, genetic information,
disability, or veteran status. Improper interference with the
ability of Liberty Health Sciences, LLCs employees to perform their
job duties may result in discipline up to and including discharge.
Note: The statements above are intended to describe the general
nature and level of work being performed by people assigned to the
job. They are not constructed to be an exhaustive list of
responsibilities, duties and skills required of personnel in the
job. Furthermore, they do not establish a contract for employment
and are subject to change at the discretion of the employer. LHS is
committed to providing an accessible and barrier-free environment.
Please advise Human Resources if you require accommodation during
any part of the recruitment process.
Keywords: Liberty Health Sciences, Fort Pierce , Part-Time Patient Advocate- Medical Cannabis, Healthcare , Fort Pierce, Florida
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