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Clinical Operations Director

Company: My Health Onsite
Location: Fort Pierce
Posted on: January 19, 2023

Job Description:

My Health Onsite manages employer sponsored health and wellness centers. Our medical team takes time to build strong relationships with our patients. No one is rushed in and out, and no one is a "number." Patients (ages 8 and up) may access a range of medical services including x-ray, an onsite pharmacy, wellness services, and treatment for acute illnesses and chronic conditions. Our programs go beyond caring for the sick and injured - we make prevention our number one goal.

The Clinical Operations Director manages the day to day clinical operations for health centers in Port St. Lucie and Fort Pierce. They provide leadership, guidance and coaching for all direct reports to maintain an engaged and productive team. They are responsible for strategic client relationship management, managing client expectations and developing and delivering client solutions.

Essential Responsibilities

  • Ensure staffing optimization positively impacts quality of care and patient experience
  • Serve as the primary point of contact and information aggregator for assigned clients and vendors
  • Meet face to face with client and medical staff to review Key Performance Indicators, assess progress and solicit client feedback
  • Coordinate and manage process to provide client deliverables (ad hoc requests, events such as physicals, VHPs, flu shots, etc)
  • Assist Human Resources with talent management life cycle including recruiting, onboarding, mentoring/developing, engagement, training, retention, performance management and succession planning
  • Foster an environment of collaboration, professionalism, patient/employee safety, quality care, and continuous improvement
  • Ensure budgets and schedules are within company requirements
  • Participate in the development of regional strategic plans, goals and objectives ensuring alignment with those of the company
  • Enforce clinical policies and procedures
  • Ensure compliance with all applicable state and federal regulations
  • Suggest new ideas in response to and in anticipation of business needs

    Minimum Qualifications
    • Associate's degree from an accredited college or university
    • Current registration with the Florida State Board of Nursing as a RN or LPN
    • At least 5 years of healthcare management experience, including multi-site management experience
    • 80% required travel between two health centers

      My Health Onsite is an equal opportunity employer and a drug free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.

Keywords: My Health Onsite, Fort Pierce , Clinical Operations Director, Executive , Fort Pierce, Florida

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