FortPierceRecruiter Since 2001
the smart solution for Fort Pierce jobs

Virtual Experienced Tax Expert I

Company: Intuit
Location: Fort Pierce
Posted on: October 16, 2020

Job Description:

Overview

If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

* College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax * Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules * Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. * Prior tax preparation experience in a tax practice or retail setting required. * PTIN required * Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA * Strong customer service skills with ability to empathize and instill confidence * Ability to work within a team to assist in preparation of accurate tax returns in a timely manner * Strong Research skills and the ability to quickly use online resources to find answers * Critical thinking and problem solving * Persistence and determination * Willingness to utilize audio/visual tools to communicate with customers

* Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well * Friendly and reassuring on camera

* Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

* This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns * Compiling/preparing tax returns for TurboTax Customers * Gathering/organizing and accurately entering customer data in the federal and state tax returns for review * Communicate directly with the customer as needed * Coordinate customer meetings and follow-up * Communicate updates to credentialed tax experts on assigned customers * Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations * Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries * Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

* Accurate and complete customer data entered in tax returns for credentialed tax expert review * High quality customer interactions and experiences * Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions * Proficient with technology and solid knowledge of computer operations and software. * Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer * Document customer interactions * Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Fort Pierce , Virtual Experienced Tax Expert I, Accounting, Auditing , Fort Pierce, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Payroll Specialist
Description: Payroll Specialist - up to 15/hour - Orlando br br Fantastic and well-known organization in the Orlando area is looking for an experienced Payroll Specialist
Company:
Location: Orlando
Posted on: 10/23/2020

Accounts Payable Coordinator- Terrific Opportunity for a Professional Individual Ready to Move Ahead
Description: Accounts Payable Coordinator- Terrific Opportunity for a Professional Individual Ready to Move Ahead br Description: Accounts Payable - Looking for a professional
Company:
Location: Maitland
Posted on: 10/23/2020

Seasonal Tax Senior
Description: Remote Tax Senior Compensation:-- 45 - 55 / hour Location:--Remote Duration:--2-3 months this role would be during the Spring 2021 tax busy season. Preferably that would include hours from January until (more...)
Company: Beech Valley
Location: Pembroke Pines
Posted on: 10/24/2020


Mail Processor - Postal Service
Description: MAIL PROCESSOR - POSTAL SERVICE NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY br br br The Postal Service is the largest government related agency in terms of employees. The Postal (more...)
Company: USA Labor Services
Location: Titusville
Posted on: 10/24/2020

RN / Manager Job in Orlando, Florida
Description: I believe that better care begins at home. br Compassionate care, uncompromising service and clinical excellence thats what our patients have come to expect from our clinicians. Kindred at Home, a division (more...)
Company: Kindred at Home
Location: Orlando
Posted on: 10/23/2020

Mail Processor - Postal Service
Description: MAIL PROCESSOR - POSTAL SERVICE NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY br br br The Postal Service is the largest government related agency in terms of employees. The Postal (more...)
Company: USA Labor Services
Location: Melbourne
Posted on: 10/24/2020

Postal Mail Delivery
Description: POSTAL MAIL DELIVERY NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY br br The Postal Service is the largest government related agency in terms of employees. The Postal Service currently (more...)
Company: USA Labor Services
Location: Oviedo
Posted on: 10/24/2020

Collector
Description: Seeking experienced Collectors for an opportunity in Central Florida br br Candidates MUST have the following:
Company:
Location: Orlando
Posted on: 10/23/2020

Financial and Business Intelligence Analyst
Description: DO WORK THAT MATTERS br br At Abbott, diverse ideas, perspectives, and expertise allow us to create the life-changing solutions that help people live healthier lives. In 150 countries and with businesses (more...)
Company: Abbott
Location: Orlando
Posted on: 10/23/2020

Seasonal Tax Senior
Description: Remote Tax Senior Compensation:-- 45 - 55 / hour Location:--Remote Duration:--2-3 months this role would be during the Spring 2021 tax busy season. Preferably that would include hours from January until (more...)
Company: Beech Valley
Location: Port Saint Lucie
Posted on: 10/24/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Fort Pierce RSS job feeds